What is our market?
What are our target audience?
Do they even like our product?
Don't panic little ones... we shall conduct some Market Research...
Market research is the gathering and analysis of data that is relevant to your target market. The data should be on your customers and competitors.
So what information do we want to find out from our market research?
- The size of the market - is it a mass market or have we found our niche?
- Key market trends - are we entering a growing market? How quickly is the market growing?
- What the customer really wants - you might think your product is genius... others... may not!!!
- How much are customers willing and prepared to pay
(I'm not even jealous of this woman!!!)
Why would businesses bother to use market research??
- Research can allow us to identify market opportunities. Maybe we missed a gap within the market - now is our chance to get first "dibs"!
- We can look at ensuring our product truly meets the needs of our customers. If suggestions have come out from our research we can put these into action ready to officially sell our product on the street.
- Finally, we can assess the effectiveness of our marketing. Which stream is bringing in more consumers? Those that generate sales will be reinvested in compared to those that aren't.
Now be very careful when it comes to your essays! Consider the TYPE of business - how the market research change to suit the specific business? A hairdresser would be very different to a pizza franchise.
TYPES OF MARKET RESEARCH
So there are two types of research that we can collect:
The data that we collect can either be:
- Qualitative: providing us with opinions and "soft" data
- Quantitative: numerical and "hard" data
We need to have a good mixture of both Qualitative and Quantitative data in order to make informed decisions.
SAMPLING
Sampling is a subgroup of the target population - the people selected for a sample should be representative of the entire target market.
There are three sampling methods you need to worry about:
- RANDOM: this is a small group of people that are representative of the entire target market. Every member of the target market have an equal chance of being selected.
- QUOTA: this is a small group of people that are representative of the entire target market. The proportions of the target market are reflected in the sample e.g. is the market is 60% male and 40% female then the sample should reflect this.
- STRATIFIED: this is a small group of people that are representative of the entire target market. The sample are chosen based on a specific characteristic e.g. black women aged 35 - 55.
What factors will determine the choice of sampling method, I hear you scream?
- the nature of the product
- the risk involved
- you knowledge of the target market
- the extent to which the target market has clearly differentiated groups of buyers
- the time available
- your budget